PRIVACY POLICY

This legal text gives you details of how we collect and process your personal data through the use of our website http://playadoradaweb.com/es/, including any information you can provide to us through the site when you make the hiring of a service, you register to our newsletter or provide your contact details through the form enabled for that purpose.

By providing the data, you guarantee that you are over 18 years old.

1.-Responsible for the treatment

Contact details of the responsible JAIME RODRIGUEZ MEDINA, with NIF 44312467-T, domiciled at Calle Luis Moroe, 61, Las Palmas de Gran Canaria, Postal code 35007, phone 928 265 100 and email [email protected]

DPO Contact Details: [email protected]

JAIME RODRIGUEZ MEDINAis responsible for your data. (hereinafterPlaya Dorada Apartments).

2.-What data do we collect?

According to the General rules of data protection 679/2016/UE (RGPD), in its article 4, it defines personal data like any information about an identified or identifiable natural person (interested), that is to say all the information able to identify a person. This does not include anonymous data.

We can process certain types of personal data that may include:

Identity data: Name, surname and user name.

Contact details: Email or billing address.

Financial data: Bank details and other purchase details made

Technical data: Logon data, Internet protocol addresses, browser type and version, time zone configuration and location, operating system, browser plug-in types and versions, and any other technology on devices that Use to access our website.

Profile data: User name and password, purchases made, comments and responses to surveys.

Usage data: Information on how to use our website, products and services.

Marketing and Communications data: preferences to receive marketing communications from us and the preferred media.

We do not collect any data relating to special categories of personal data (those which reveal their ethnic or racial origin, political opinions, religious or philosophical convictions, union affiliation and health information, genetic data or biometric).

In case you are asked to collect personal data, by law or according to the terms of contract between us, and you refuse to provide them, we may not be able to make such contract or to provide the service, owing notify in advance.

3.-How do we collect your personal data?

The means we use to collect personal data are:

Through the form of our website, through our contact email, by phone or postal mail, when:

-Request information about our products or services

-Contract The provision of our services or products

-Request Budgets

-Subscribe to one of our services or publications

-Send your comments

To ensure the quality of our portal, we reserve the right to refuse any registration request or to suspend or cancel a previously accepted registration if we understand that it does not meet these requirements or any other law or rule. If this happens, we will try to explain the reasons for our decision, but we cannot commit to doing so in all cases.

Through technology or automated interactions: on our site we can automatically collect technical data about your equipment, browsing actions and usage patterns. These data are collected through cookies or similar technologies. If you want to expand the information, you can consult our policy of cookies here

Through third parties:

-Google: Analytical data or search data. Outside the European Union.

-Social networks: (Facebook, Instagram, Twitter, Linkedin…) outside the European Union.

-Paypal or any other means of payment: contact, financial and transaction data from technical service providers, payment and delivery.

4.-Purpose and legitimacy for the use of your data.

The most common uses of your personal data are:

-For the formalization of a contract between you and Global privacy

-When you give your consent in the treatment of your data

-When we need them to enforce a legal obligation.

-When necessary for our legitimate interest or a third party.

You may revoke your consent at any time by sending an email to [email protected] by checking the rights exercise section below.

Next, we enclose a table in which you can consult the ways in which we will use your personal data and the legitimacy for its use, besides knowing what kind of personal data we are going to deal with. We can process some personal information for some additional legal reason, so if you need details about it, you can send an email to [email protected]

Purpose

Type of data

Legitimacy for your treatment

To request information through the contact form

Name

Last name

Email

Consent of the interested party

To manage our relationship with you

Name

Last name

NIF/Passport

Email

Home

Signature

Security data

Phone

Economic data.

Emergency contacts

Company or self-employed

Contract formalization

To make commercial communications, entregándote relevant content that may be of interest to you

Name

Last name

Email

Consent of the interested party

To manage and protect our business and our website

Technical data

Name

Last name

Email

Legitimate interest

Commercial communications: You will only receive communications if

You asked us for information or you made a hiring with us of a service.

If you provided us with your data, accept the box enabled in this respect in our contact form.

As long as you have not expressed your willingness to stop receiving such communications.

We obtain your express consent before sending any communication, being able to request at any time that we stop sending you communications in the email [email protected]

When you opt out of receiving our communications, your personal data will continue to be stored as a result of your hiring to conform to the legal requirements.

Purpose: We will only use your data for the purposes for which we collect them, unless we reasonably consider that we should use it for another reason, notificándotelo it beforehand so that you are informed of the legal reason for its prosecution and as long as The end is compatible with the original purpose.

Shelf-life: They will be retained for the time necessary to fulfil the purpose for which they were collected and to determine the possible liabilities that could derive from that purpose and the processing of the data. The provisions of the Rules of archives and documentation shall apply.

Subscriber data by e-mail or form: Since you subscribe until you get off.

User data uploaded by Global privacy to your social networks or pages: Since you give your consent until you retire it.

5.-Your rights in data protection

How to exercise these rights? Podrás dirigir una comunicación al domicilio social de JAIME RODRIGUEZ MEDINAo dirección de correo electrónico [email protected], incluyendo en ambos casos fotocopia de tu D.N.I u otro documento de identificación similar, para solicitar el ejercicio de los siguientes derechos:

Access to your personal data: You can ask Global privacy if you are using your personal data.

To request their rectification, if they were not correct, or to exercise the right to oblivion with respect to them.

To request limitation of treatment, in this case, will only be retained by Global privacy for the exercise or defense of claims

To oppose your treatment: Global privacy will allow you to treat the data in the manner you indicate to us, except that for legitimate reasons or for the exercise or defense of possible claims, these should continue to be treated.

To the portability of the data: If you want your data to be treated by another firm, Global privacy, it will facilitate the portability of your data to the new responsible.

You can use the models placed at your disposal by the Spanish Agency of data protection, to exercise your previous rights: here

Complain to the AEPD: if you consider that there is a problem with the way that Global privacy is treating your data, you can direct your claims to our DPO, through the email: [email protected] to the corresponding control authority, being In Spain the competent for it, Spanish agency of data protection.

We may have to ask you for specific information to help us confirm your identity and guarantee your right to access your personal data (or exercise any other rights mentioned above). This is a security measure to ensure that personal data is not disclosed to any person who is not entitled to receive them.

All applications are solved within the legal period indicated 1 month. However, it may take more than a month if your application is particularly complex, or if you have already done a series of actions previously. In this case, we will notify you and keep you updated.

6.-Transfer of personal data

It is possible that, in the performance of our work, we should transfer your data to third parties, that only deal with the data to provide the contracted service, and with which we have the appropriate measures to guarantee their rights:

Service providers that provide systems management and information technology services.

Professional advisors including attorneys, auditors and insurers who provide banking, legal, insurance and accounting services.

All these assignments will be previously communicated to you and we show that we require all the treatment managers to whom we transfer your personal data that respects the security of your personal data and treats them according to the RGPD. We only allow such managers to treat your data for certain purposes and in accordance with our instructions. However, you can ask us, in fulfillment of the transparency a list of who are these companies that we provide services, can do it to the email: [email protected]

7.-Data security

We have implemented the appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, modified or disclosed. In addition, we limit access to your personal data to those employees, contractors and other third parties who have a commercial need to know such data. They will only process your personal data according to our instructions and be subject to the duty of confidentiality.

We have implemented procedures to address any suspicion of violation of your personal data and will notify you and the Control authority if it occurs, as regulated in the RGPD in its articles 33 and 34, a security breach.

Payment providers. For the customer to be able to pay through Paypal, sending the strictly necessary data from those to this payment processor for issuing the corresponding payment request.

If you need to upgrade with respect to the specific mechanism used by us when transferring your data outside the EEA, you can contact us via our email [email protected]